Dealing constructively with errors: Spitex hub
This episode of Spitex-Drehscheibe was supported by new-win Software Solutions. We have been your trusted software partner for an efficient CIRS reporting system for over 20 years.
Errors in the healthcare sector can have serious consequences, which is why dealing with them constructively is crucial. Here you can find out why CIRS can significantly increase patient safety in Spitex organizations.
Inhaltsverzeichnis |Â Sommaire
Pia KĂĽttel and the introduction of CIRS in the Spitex world
Pia KĂĽttel has played a decisive role in establishing the Critical Incident Reporting System (CIRS) in the Spitex world. Originally designed only for hospitals, it has made a significant contribution to adapting CIRS for Spitex services. CIRS enables employees to anonymously report errors, near misses, risks and critical events in order to learn from them and improve the entire system.
The most common reports concern communication, documentation and medication management. While internal sources of error are the easiest to remedy, measures that involve third parties such as hospitals have the greatest positive effect on patient safety. However, the implementation of such improvements is often challenging.
Currently, only around a third of all Spitex organisations use a CIRS, which shows that there is still a lot of potential for improvement.
Advantages of CIRS
The CIRS enables specialist staff to report critical incidents without fear of sanctions and to learn from the experiences of others. This leads to an improved error culture and a safer environment for patients and staff. The systematic recording and analysis of errors helps to identify weaknesses and take preventative measures.
new-win as a partner of the Spitex hub
new-win has long been a trusted partner of the Spitex hub and is the point of contact for CIRS reporting systems. The expertise of new-win in the area of reporting systems makes a significant contribution to improving the quality of medical care and increasing patient safety.
To the podcast
Find out more about dealing constructively with mistakes in the latest podcast episode of the Spitex hub: Podcast: Dealing constructively with mistakes – Spitex hub
Read more blog articles:
Just Culture in Practice: International Experiences and Perspectives for the Swiss Healthcare System (Part 5)
CIRS in Long-Term Care: Why Associations and Care Centers Should Now Create the Foundation for Just Culture, Patient Safety and Effective Quality Contracts
Just Culture in Practice: Implementing a Sustainable Safety Culture in the Swiss Healthcare System (Part 3)
Guest article: Interview with nursing expert Jennifer Kummli about digital reporting systems, OKP approval and patient safety
Understanding Just Culture – The Three Behaviors and the System View: Foundation for Effective Patient Safety and Successful Error Management (Part 2)
Just Culture and Error Management in the Healthcare System – The Basis for Safety and Trust for Swiss Patients (Part 1)
Quality Management in the Health Care System: Basics, Interactions and the Indispensable Role of Reporting Systems in Switzerland
Guest contribution: Interview with PD Dr. med. Sven Staender – Pioneer of Patient Safety
More patient safety – but how?
CIRS in long-term care: an indispensable system for greater safety, quality and legal compliance
More patient safety with H-CIRS Professional: a comprehensive reporting system for your facility
