H-CIRS and H-VIGILANCE at REHAB Basel

At REHAB Basel, we have been using new-win's H-CIRS system for the electronic recording of our CIRS reports since 2015. This system has enabled us to document and discuss all cases centrally and to present the evaluations to both management and employees on an annual basis. The application is so well implemented that it is accepted by our employees as a natural part of our reporting systems and can be used effortlessly. Based on the good experience, we additionally expanded our feedback management with H-VIGILANZ in 2018. Since then, it has been possible for all employees to record vigilance reports, which are then efficiently processed by those responsible and transmitted directly from the system to Swissmedic. We really appreciate the fact that everything is documented in one place and that the form can be easily supplemented and sent.We would particularly like to highlight the dedicated support of new-win during the reconfiguration in 2019. Their competent advice and support ensured that the transition went absolutely smoothly.Thanks to new-win, we have a system that is not only efficient and user-friendly, but has also earned our trust and satisfaction. It has significantly improved our workflows and shown us how valuable a reliable partner is.