The new-win FAQs

Frequently asked questions about our products

The new-win FAQs

Frequently asked questions about our products

The new-win FAQs

Frequently asked questions about our products

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We are opening a new office – when will the subscription fees be calculated?

The fees are generally due immediately. However, if the date for opening your office is in the future and you already need a certificate for OKP approval, please contact us for an individual solution.

Are there functions in the reporting systems that can be used for external audits?

The reporting systems feature reporting functions that allow standardized evaluations to be generated as PDF files. Additionally, all data can be exported in the form of an Excel export and used for individual analyses and the creation of charts.

Why are new-win's reporting systems suitable for nursing and care homes?

The reporting systems can be used in various areas of nursing and care homes, for example, as a reporting and learning system (CIRS) or in feedback management. The applications can be tailored to the individual needs of the organizations.

Can external reports, such as feedback from relatives, also be recorded?

With the H-FEEDBACK reporting system, anonymous feedback on various topics, such as the quality of care for a family member, can be collected and analyzed directly from relatives using an online questionnaire.

Do new-win's reporting systems support nursing and care homes in meeting legal requirements?

The CIRS reporting system fulfills, among other things, the requirements of the new quality article of the Federal Health Insurance Act (Art. 58 ff. KVG).

Why are new-win's reporting systems suitable for hospitals and clinics?

The reporting systems are tailored to the diverse needs of hospitals and clinics and can be configured according to their specifications. This allows for the definition of individual workflows and the mapping of complex organizational structures in the form of reporting circles.

What personal data is collected and stored for proper operation?

Access security for the applications is ensured through personalized accounts. For this purpose, a user's first and last name are recorded.

How are application data secured against unauthorized access?

The application data is secured against unauthorized access through IP ranges of network areas.

Is there an option for SSO (Single Sign-On) integration?

The reporting systems can be used with Single Sign-On. new-win's cloud products support the integration of an identity provider via OpenID Connect.

Can user management be carried out independently?

User management can be independently carried out by the customer for each application with the appropriate permissions and role assignments.