An AI tool was used to translate this article from German.

Patient safety encompasses much more than the prevention of harmless or avoidable incidents in hospitals and other healthcare facilities. It is endangered not only by human error and incorrect actions by personnel, but also by faulty processes and defective products. In order to ensure the safety of patients, both individual sources of error and structural and procedural weaknesses must be systematically identified and eliminated. Continuous improvement, supported by modern error reporting systems and effective quality and risk management, as well as a high degree of vigilance, are essential. Only through a strong safety culture and the cooperation of all stakeholders in the healthcare sector can a sustainable improvement in patient safety be achieved.

Due to its paramount importance, patient safety in healthcare facilities in Switzerland is a central issue that has not only an ethical, but also a legal and economic dimension. Every year, a variety of events, near misses and errors occur with potentially drastic consequences for all areas of an institution:

• Health
  One of the most serious consequences of inadequate patient safety is avoidable harm or even the death of patients. Medication errors, misdiagnoses and treatments, or inadequate hygiene measures can lead to serious health complications.
• Increased costs
  Patient safety that is not optimally organized can lead to additional costs for the healthcare system. Errors and related complications can necessitate further medical interventions, longer hospital stays, and rehabilitation measures that put a significant strain on the budget. In addition, fines and legal costs from lawsuits can put a heavy burden on the financial resources of the healthcare facility.
• Loss
  of patient trustIf patients feel that their safety is not sufficiently guaranteed, trust in the healthcare facility decreases. This leads to higher patient churn and a bad reputation.
• Legal consequences
  Healthcare facilities that do not consistently implement patient safety processes can face legal consequences. This includes not only possible claims for damages from patients, but also sanctions from regulatory authorities.
• Increased turnover
  A work environment in which patient safety is not given the utmost importance can have a negative impact on the motivation and satisfaction of medical and nursing staff. Every event affects trust in one’s own organization, which can lead to higher turnover and stress on the remaining employees.

Meeting all requirements

In Switzerland, healthcare facilities are required by law to document all safety and health-related events. This obligation serves not only to comply with legal requirements, but also to ensure high standards in quality management. In order to reliably meet all requirements, more and more institutions are relying on innovative software solutions that help document incidents and create meaningful statistics. Digital reporting systems offer a structured and efficient way to record events in real time – intuitively, comprehensively and in a legally compliant manner. They are designed not only to document incidents such as medication errors or patient falls, but also to analyze the exact circumstances and causes of the incident. All relevant data – from the time of the incident to the respective environmental conditions – is recorded in detail.

Added value of digital reporting systems: security, quality and efficiency

The benefits of these digital solutions are diverse and far-reaching. Thus, by identifying and analyzing errors at an early stage, measures can be taken to prevent future events that could jeopardize patient safety. An open, transparent, and anonymity-based reporting system fosters a culture of honesty, learning, and error prevention. This not only leads to higher employee satisfaction and motivation, but also contributes to a positive working atmosphere.

In addition, digital reporting systems provide decisive support for internal and external quality management. They facilitate the documentation and auditing of processes, help to meet legal approval requirements in accordance with KVV Art. 58g and ensure the facility’s OKP approval. At the same time, they optimize the exchange of data between all parties involved and enable more efficient processing of information.

Last but not least, these systems contribute to the development of a positive error culture (Just Culture) and facilitate overall quality management in healthcare facilities. They create a basis for continuous improvement and sustainably strengthen patient safety and the quality of care.

Intuitive operation for efficient documentation

A major advantage of these digital tools is their ease of use. They allow employees to log incidents intuitively and easily without losing valuable time. This leaves more room for staff to provide actual patient care.

The data collected is not only used for the current investigation of an event, but is also available for long-term evaluations. They provide critical information to facility managers and authorities that help improve patient safety at both the local and systemic levels.

With new-win to a safe and efficient healthcare system

new-win’s innovative reporting systems make a significant contribution to higher patient safety, improved quality of patient care and effective risk management in the healthcare sector. As an experienced and reliable provider of SaaS solutions for error reporting systems, new-win offers flexible and adaptable systems that can be seamlessly integrated into existing workflows. Our solutions meet the highest standards of data security and meet all legal requirements, guaranteeing you maximum security and trustworthiness. We analyze your individual needs and offer you the optimal solution for your hospital, nursing home or any other healthcare facility, regardless of its size. In doing so, we ensure that our systems are not only used to efficiently record adverse events, but also provide valuable insights for long-term improvements.

With new-win as your partner, you benefit from a solution that both makes daily work easier and contributes to the continuous improvement of patient safety and quality of care.

We look forward to hearing from you! Do not hesitate to contact us with any questions or for personal advice.
Just give us a call or send us a message – we are here to work with you to find the best solution for your facility!